1. Once you have completed the online booking form, you will receive an automated email outlining the details of the provisional booking, and be taken to the payment page.
2. To confirm the booking, a 25% deposit is required, or the full balance if less than 8 weeks before arrival, within 24 hours. The payment is by debit/credit card and goes direct to the owner of the property.
3. Once the payment has been received, you will receive an automated email confirming the booking.
4. The final balance and security deposit (normally 500 Euros, 1000 Euros for selected properties) is due 8 weeks before arrival, paid by debit/credit card, or by international bank transfer. You will receive an automated payment request the week before the payment is due with payment details. The security deposit is refunded 7 -14 days after your departure, assuming no damage.
5. Throughout all stages of the booking process, Alps Accommodation and the owner's property managers are here to help. When booking any property directly with the owner via our site, you are entitled to Alps Accommodation guest discounts such as discounted ski hire, ski passes at 5-20% off, ski lessons, and summer activities.
Please see our terms and conditions of booking for more information.
